Zapier

Introducing Claude AI x Zapier MCP 🚀 You can now equip Claude with Zapier's library of over 8,000 apps and 30,000+ pre-built actions—no need to build integrations for every app you want to connect! And with Zapier MCP, you can trust that your connections are secure and reliable too. The Model Context Protocol (MCP) creates a bridge between your AI tools and everyday apps, letting Claude not just understand what you want, but actually take action. ⚡ Here are five powerful ways to use Claude with Zapier MCP: 1️⃣ Sales Account Lookup: Tell Claude "I have a meeting with XYZ prospect coming up, what's been going on with the account?" and have it pull the latest information from HubSpot, giving you crucial context before your call. 2️⃣ Project Management: Have Claude create tasks in Jira, Asana, or Monday, update ticket statuses, assign work items to team members, and keep your project tracking tools in sync with your conversations—all without switching contexts. 3️⃣ Morning Briefing: Ask Claude to check your calendar for today's events, prepare summaries of upcoming meetings, and send you a daily dossier with all the context you need to start your day prepared. 4️⃣ Spreadsheet Management: Have Claude update your Google Sheets or Airtable databases with new information, add rows of data, or find specific entries—all through natural language requests. 5️⃣ Email Assistant: Ask Claude to write and send emails with the perfect tone, automatically following up with clients or sending team updates without leaving your conversation. Before MCP, connecting AI tools to your favorite apps was a headache. Now, you can skip the technical hurdles and give Claude a universal remote control to all of the actions in Zapier's ecosystem. Try it out today, and let us know what you think: https://lnkd.in/gTYKvK8t

Otter.ai auto-solved 1,000+ support tickets. Using Zapier AI and just one employee 👇 Allen Lai, Otter’s Head of CX: - Routed and prioritized 10K+ tickets using sentiment analysis - Auto-resolved common requests to cut down backlog - Instantly flagged high-priority issues like press pings (screengrabs below) “Zapier and ChatGPT handle it instantly, saving us time and keeping our queue clean.” - Allen CX that scales without hiring. That’s AI orchestration in practice.

Confession time: I work in recruiting and I use AI every single day to use my job. Here are some of the ways I use AI: - initial drafts of job posts we can then workshop - natural language searches in our ATS and LinkedIn - drafting my talking points for an interview - checking if the interview questions/process aligns to the competencies we're targeting - recording and note taking in interviews - identifying fraudulent candidates - coaching and feedback on how I'm doing as an interviewer and manager (side note: I have gotten some surprisingly great feedback from my AI bestie!!) - managing all the tasks related to onboarding new hires What I don't use AI for? Making decisions about which candidates to move forward. Despite having one of the most advanced tech stacks out there, we don't have the capability to do this, and even if we did, this kind of high stakes decision should be made by humans. But we DO have lots of automations and agents at Zapier and they help us get more time back to work on a wide variety of higher, more strategic initiatives. For example: - assessing AI fluency so we can make better hires - creating higher-touch experiences for candidates as they get into the later stages of our hiring process - launching new programs to recruit less traditional profiles (go check out our GTM general app that just went live this morning as an example!) We have well over 800 agents at Zapier, many of them powering our People team - these are just a few examples, but the cool thing about working with AI is we're quickly reaching a point where the only limitation is your imagination. Huge shout out to Ashley Priebe Brown, Cecilia Garza, Casey Firey, SHRM-CP, Savannah Kusmik, Danielle Meinert, Rita Bueno Dowling, Kim Wilkes, Emily Mabie, and many others for building these agents!

AI + open-ended texts > transactional replies. When Contractor Appointments switched up their nurturing with Zapier, it unlocked a $300K+ net profit increase—and a 97%+ success rate. See how they did it → https://lnkd.in/gCn9ZMPA?

Outbounding Agent: Drop in an email address→ get a personalized invite drafted in seconds. After 10K+ impressions on last week's post, here’s another Zapier Agent I thought you’d appreciate: 🧠 What it does: - You paste in the email of someone you want to invite to a workshop - It auto-researches their job title, publications, and pain points - Then generates a tailored invite, based on the search results - And drops the draft straight into my Gmail inbox What used to take 10 minutes now takes ~20 seconds. No tabs. No manual research. No generic outreach. 🫳 🎤 🎥 Quick video demo below and Agent template in the comments 👇 #AI #Zapier #SalesAutomation #B2B #Outbound

The Brand Studio team at Zapier is hiring! We just opened a new Senior Designer role on our Interactive pillar who will play a key role in shaping the future of our newly refreshed brand and how it comes to life across Zapier.com. While this role's main focus would be the .com, this person would also get opportunities to stretch into brand development, campaigns, and tons of other exciting work. We're at the forefront of the AI space, so if this is your bread and butter, then let's talk. Some highlights– • We just rolled out an internally-developed brand refresh! It's early days, so this person would play a key role in evolving this new phase of the Zapier brand. • Zapier is fully remote, and always has been. No chance of a RTO mandate because, frankly, there is no O to RT. • You get to report to the amazing Camille Esposito and work with a team that includes some of the most kind and talented creatives I've had the joy of working alongside. You also would get to work with me (maybe a selling point or not! You decide!) If this sounds great or you know someone perfect, then check out the details here–https://lnkd.in/etwYR8i8

🧠 In Forbes’ latest piece on AI and the future of work, Zapier’s Chief People Officer Brandon Sammut delivers the message every executive team needs to hear: “It is management malpractice not to create an environment where employees are using AI in concrete ways in their daily work.” As AI reshapes work, the best leaders aren’t obsessing over job loss they’re focused on capability building: ✅ Moving from rigid roles to adaptive skill ecosystems ✅ Embedding AI in day-to-day workflows ✅ Redesigning jobs to unlock creativity, autonomy, and speed At Zapier, we’re working directly with C-Suites to navigate this transformation through AI Executive Workshops: → Clarify your AI strategy → Reimagine how work gets done across teams → Identify fast paths to productivity, retention, and engagement If you’re leading your organization through the Age of AI and want your people to come with you —we’d love to connect. 📩 DM me or reach out directly to learn how we can help. 🔗 Forbes article: https://lnkd.in/g3qQPR3V #EnterpriseAI #FutureOfWork #Zapier #AILeadership #CHRO #CPO #ExecutiveWorkshops #MakeWorkSuckLess #BrandonSammut #AIEnablement #PeopleFirstAI

89% of the Zapier team now uses AI in their daily work. Here’s the suite of HR workflows that drove the change. It includes: - Self-assembling onboarding kits that greet new hires in Slack - Feedback flows that spark 3× more employee responses - Culture-keeping agents that remind us of important norms and rituals - 20+ additional workflows & agents (built by Zapier’s People team, not engineers) On July 9th, we’re doing a private AMA to cover even more. Brandon Sammut will demo top HR use cases and share lessons learned scaling AI adoption at Zapier (so you don’t have to learn them the hard way) RSVP link in the comments below! P.S. What’s one AI use case you want Brandon to cover in the AMA? Could be pictured below, or not!

Being human-centric means that we use AI to empower our HR (People) team, not replace it. At Zapier, our HR team helped spark 89% AI adoption across the company. Below is a quick look at some of the 20+ workflows and agents that scale our HR team’s impact. Things like: - Onboarding kits that assemble themselves  - AI-assisted hiring materials to speed up recruiting - On-demand, no judgment AI coaches for feedback and goal-setting The best part? These were built by amazing talent practitioners like Emily Mabie, Cecilia Garza, Casey Firey, SHRM-CP, Danielle Meinert, Savannah Kusmik, Ashley Priebe Brown, Rita Bueno Dowling, Kim Wilkes, Bonnie Dilber, and many more. AI is a tool, not an outcome. Deep AI impact requires people who really understand the end user, and who know how to test AI's efficacy for specific use cases. As our co-founder and CTO Bryan Helmig smartly reminds us: "You can delegate the work. But not the accountability." — July 9th - I’m hosting an AMA to share HR demos and answer questions about Zapier's AI adoption playbook. RSVP link in the comments. Which AI for HR workflows & agents do you want to see in action? Tell me below so we can plan demos!