Monitoring - We are currently monitoring a previously reported issue where some users were receiving email alerts informing them that they have exceeded their task limit. The specific notification stated, "You've surpassed your subscription's task limit."
We have now released a fix to address this issue and will continue to keep a close watch on the situation to ensure the complete resolution of the issue. We kindly ask users who encounter further issues or have any questions to reach out to our Support Team at https://zapier.com/app/get-help.
We appreciate your understanding and cooperation.
Apr 15, 2025 - 14:52 PDT
Investigating - We are currently investigating an issue where users are receiving an error message indicating that they have surpassed their subscription's task limit, even though they have not. The specific error message being received is: "You've surpassed your subscription's task limit."
The issue appears to be affecting the email notifications sent to users. Despite the error message, please note that the task number showing in your Zapier account remains accurate.
At this time, we are not aware of any data loss related to this incident. We are currently working to resolve the issue and will update this status page as we have more information.
If you experience any further issues, please do not hesitate to reach out to our support team: https://zapier.com/app/get-help
Apr 15, 2025 - 14:10 PDT
Monitoring - We’re currently monitoring for the recurrence of an issue that was previously resolved. Earlier, we observed delays in webhooks from QuickBooks, and those delays appear to have returned.
Intuit QuickBooks is actively working to resolve these delays. Our team is continuing to monitor the situation to ensure stability and will share updates as needed.
Apr 15, 2025 - 12:47 PDT
During this maintenance window, some users may experience delays with webhooks, and Zapier.com may return 502 (Bad Gateway) or 503 (Service Unavailable) errors. While we anticipate minimal disruption, downtime could last up to 30 minutes. Posted on
Apr 10, 2025 - 08:01 PDT
Resolved -
The issue we were experiencing with the Webhooks by Zapier integration is now resolved.
During a period from 2025-04-14 04:36:43 UTC to 2025-04-15 16:31:00 UTC, the Webhooks by Zapier integration was returning an error "Not a legal HTTP header value" for a small percentage of runs. The root cause was identified and our team was able to deploy a fix to resolve this error. They also replayed any runs that returned this error to send them through successfully.
If you have any questions or run into further issues feel free to reach out to our Support Team.
Apr 15, 11:02 PDT
Monitoring -
We've applied a fix for users experiencing this issue and have begun replaying Zap runs for the affected users. There is no data loss as a part of this incident.
We'll continue to monitor this issue and give additional updates as soon as possible. If you have questions or are experiencing this issue, please contact Zapier Support via our website: https://zapier.com/app/get-help
Apr 15, 09:32 PDT
Investigating -
We are currently seeing a small percentage of Webhooks by Zapier steps failing with an error "Not a legal HTTP header value." We are currently investigating the root cause of this issue and will provide additional information as soon as possible.
Apr 15, 07:19 PDT
Resolved -
The issue we were experiencing with our website is now resolved. Full access and functionality have been restored.
During the brief period of inaccessibility on April 10 16:28 to 16:30 UTC, the full extent of functionality on Zapier.com was impacted. However, rest assured, no data was lost or compromised during this down time.
The root cause was identified and promptly addressed. Further preventive measures have been implemented to reduce such incidents in the future. If you experience any issues while using Zapier.com, we encourage you to reach out to our Support Team via this link: https://zapier.com/app/get-help
Apr 10, 20:49 PDT
Monitoring -
Zapier.com was briefly unavailable from 16:28 to 16:30 UTC. During this short window, some users may have had trouble loading the site, and certain Zaps might not have triggered as expected. Everything is back up and running now, and we're keeping a close eye on things as we look into what caused the issue.
Apr 10, 12:18 PDT
Investigating -
From 16:28 to 16:30 UTC, Zapier.com was briefly unavailable, and users may have experienced issues loading the site. During this time, data ingest failures also occurred, preventing some Zaps from triggering as expected.
Service has since recovered, and the platform is currently operating normally. Our team is actively investigating the root cause to better understand what led to the disruption. We’ll share additional details as we learn more.
If you have any questions in the meantime, please reach out to our Support team:
Resolved -
The issue regarding QuickBooks Online Integration Triggers failing has been resolved. Previously, some users experienced delays or missing webhooks due to a disruption in webhook delivery from QuickBooks.
We’ve confirmed that the fix implemented by the QuickBooks team on April 8 successfully resolved the issue. The backlog of events that had accumulated prior to the fix has now been cleared, and Zap activity should be operating as expected.
If you continue to experience issues with your QuickBooks Zaps, please reach out to our Support Team for assistance.
Apr 10, 08:16 PDT
Monitoring -
We have been informed by the QuickBooks team that a fix was applied on April 8, and they are observing improvements in the system's performance. However, there is a small backlog of events that were queued up prior to the fix, and the team is currently waiting for these to clear out. In response, we are actively monitoring performance to determine if the fix from QuickBooks Online (QBO) is effectively resolving the issues with webhook delivery. We appreciate your patience and will continue to provide updates as we progress toward a resolution.
Apr 9, 10:31 PDT
Identified -
We've identified an issue on April 2, 2025 with the QuickBooks Online Integration on Zapier. It appears that some triggers are failing which means a subset of users may see either a delay in receiving webhooks from QuickBooks or no webhook at all.
We don't currently have a workaround for this, but we want to assure you that we're actively collaborating with the QuickBooks Online team to resolve this issue promptly.
We recognize that this issue might disrupt your normal workflow, and we aim to keep you sufficiently updated about our progress. If you require further information or assistance concerning this development, kindly get in touch with our support team. Rest assured, we're doing everything we can to rectify this situation.
Apr 9, 08:48 PDT
Resolved -
The issue regarding user connection to Azure Active Directory via Zapier has been resolved. Users were previously experiencing difficulties in creating new connections or reconnecting existing ones, with an error message stating "Oh, foo. Zapier could not connect to your account. Perhaps you declined access? Or it could be a temporary issue."
We are happy to confirm this issue has been rectified now. Users should be able to establish fresh connections or reconnect their previous ones without encountering the aforementioned error. We'd like to assure our users that all tasks impacted have been dealt with and replayed successfully, and no data was lost during this incident.
If you experience any future issues or difficulties in connecting to Azure Active Directory via Zapier, we encourage you to contact our Support Team via our website: https://zapier.com/app/get-help
Apr 7, 13:53 PDT
Monitoring -
Authentications that were previously failing due to the incident have now been fully resolved and are functioning as expected.
We're replaying all Zap runs impacted by the incident to ensure data consistency and integrity.
We appreciate your patience and will continue to provide updates as we progress toward a resolution.
Apr 7, 12:17 PDT
Identified -
We've identified an issue that began on April 5th, 2025 at 6:38 PM UTC, affecting users attempting to connect or reconnect to Azure Active Directory via Zapier. Users are unable to create new connections or reconnect existing ones to Azure Active Directory. During connection attempts, users may encounter the following error:
"Oh, foo. Zapier could not connect to your account. Perhaps you declined access? Or it could be a temporary issue." The root cause has been identified, and our team is actively working on implementing a fix. There is no indication of any data loss related to this incident.
We appreciate your patience and will continue to provide updates as we progress toward a resolution.
Apr 7, 11:03 PDT
Resolved -
We're aware of an issue that affected some users who didn't receive error alerts, usage notifications, and password reset emails from us. This was due to an influx of errors with our email service provider. Our engineering team identified the root cause and applied a fix. Emails should be delivered consistently again now.
If emails continue to not be delivered, please reach out to our Support Team here: https://zapier.com/help
Apr 7, 13:36 PDT
Monitoring -
We would like to provide an update on the recent incident that impacted user notifications on Zapier.
This incident began on Friday, March 28th and was resolved on Monday, March 31st at 17:55 UTC.
The issue specifically affected some error alerts, usage notifications, and password reset emails, which were not being delivered as expected.
Our team worked diligently with our email providers to rectify the sending issues.
As a result, any error messages and system notifications going forward should notify you without delay. Concerning password resets, users who have reset their passwords after the fix or at any time now should face no difficulties.
We acknowledge that some users may have missed important error messages and system notifications due to this incident. Our team is now working to resend these notices.
We want to assure you that there was no data loss during this incident. Your Zaps continued to run and process as expected.
We're now in the monitoring phase to ensure our fix is holding up and everything continues to run smoothly.
Kindly check back this status page for further updates. Your patience and understanding during this period is highly appreciated.
Mar 31, 11:36 PDT
Investigating -
We are currently investigating an issue affecting user notifications on Zapier, specifically error alerts, usage notifications, and password reset emails that are not being delivered. This issue started on Friday, March 28th.
The investigation is ongoing and our team is working diligently to resolve the issue. While we do not currently have an estimated resolution time, we will continue to update this space with any new information as it becomes available.
Should you require assistance or have any questions or concerns, please don't hesitate to contact our Support team at: https://zapier.com/app/get-help.
Mar 31, 10:59 PDT
Resolved -
Our team has resolved the issue encountered earlier which caused some delays and errors in task processing, as well as slow loading times on our logged-in homepage.
Thank you for your patience and understanding while our team addressed these issues!
Apr 2, 14:43 PDT
Identified -
We have identified the root cause of the delays and errors in task processing, as well as the slow loading times on our logged-in homepage. Our team has temporarily scaled up the system resources, which has improved performance.
Apr 2, 11:50 PDT
Investigating -
The problems started at 10:31 PST today. They are affecting: Task Processing: Some tasks are delayed or not completing correctly, especially in areas of our service that handle a lot of data at once. Homepage Loading: It’s taking longer than usual for the main parts of our website to appear after you log in.
Apr 2, 11:13 PDT