Resolved -
The issue regarding QuickBooks Online Integration Triggers failing has been resolved. Previously, some users experienced delays or missing webhooks due to a disruption in webhook delivery from QuickBooks.
We’ve confirmed that the fix implemented by the QuickBooks team on April 8 successfully resolved the issue. The backlog of events that had accumulated prior to the fix has now been cleared, and Zap activity should be operating as expected.
If you continue to experience issues with your QuickBooks Zaps, please reach out to our Support Team for assistance.
Apr 10, 08:16 PDT
Monitoring -
We have been informed by the QuickBooks team that a fix was applied on April 8, and they are observing improvements in the system's performance. However, there is a small backlog of events that were queued up prior to the fix, and the team is currently waiting for these to clear out. In response, we are actively monitoring performance to determine if the fix from QuickBooks Online (QBO) is effectively resolving the issues with webhook delivery. We appreciate your patience and will continue to provide updates as we progress toward a resolution.
Apr 9, 10:31 PDT
Identified -
We've identified an issue on April 2, 2025 with the QuickBooks Online Integration on Zapier. It appears that some triggers are failing which means a subset of users may see either a delay in receiving webhooks from QuickBooks or no webhook at all.
We don't currently have a workaround for this, but we want to assure you that we're actively collaborating with the QuickBooks Online team to resolve this issue promptly.
We recognize that this issue might disrupt your normal workflow, and we aim to keep you sufficiently updated about our progress. If you require further information or assistance concerning this development, kindly get in touch with our support team. Rest assured, we're doing everything we can to rectify this situation.
Apr 9, 08:48 PDT