Resolved -
Our team has resolved the issue encountered earlier which caused some delays and errors in task processing, as well as slow loading times on our logged-in homepage.
Thank you for your patience and understanding while our team addressed these issues!
Apr 2, 14:43 PDT
Identified -
We have identified the root cause of the delays and errors in task processing, as well as the slow loading times on our logged-in homepage. Our team has temporarily scaled up the system resources, which has improved performance.
Apr 2, 11:50 PDT
Investigating -
The problems started at 10:31 PST today. They are affecting:
Task Processing: Some tasks are delayed or not completing correctly, especially in areas of our service that handle a lot of data at once.
Homepage Loading: It’s taking longer than usual for the main parts of our website to appear after you log in.
Apr 2, 11:13 PDT